Cookie Policy
Cookie Policy (English Version)
This Cookie Policy applies to all websites operated by or on behalf of the Subsidiary Companies of Istanbul Metropolitan Municipality (“İBB”), branded websites on third-party platforms (such as Google, Facebook, etc.), and applications accessed or used through these websites or third-party programs.
By using the websites of İBB’s Subsidiary Companies, you agree to the use of cookies in accordance with this Cookie Policy. If you do not want cookies to be used in this way, you should adjust your browser settings or refrain from using the websites of İBB’s Subsidiary Companies. If you delete cookies through your browser settings, your preferences stored on the relevant website will be removed. Additionally, if you completely block cookies, many websites— including the websites of İBB’s Subsidiary Companies— may not function properly.
This Policy applies regardless of the technologies or methods you use to access our site.
What Are Cookies and For What Purposes Are They Used?
A cookie is a file stored on your computer by the websites you visit. Cookies aim to enable a more efficient use of a website by users. They allow personalized web pages to be presented so that you can have a more tailored and faster browsing experience according to your personal needs. This file stores information about your website navigation. When you revisit the website using your devices, the information stored in the file allows your data to be remembered. Therefore, cookies are necessary and important for users to use websites more effectively and easily. In addition, cookies are used to offer you more suitable services, products, or offers on our website and on third-party websites.
These technologies may consist of various data collection tools that automatically collect information showing your access and use each time you visit our website, or they may consist of similar technologies used by third parties acting on our behalf and account while collecting data. The technologies we use are intended to improve our website and make it useful, effective, and secure. Examples of these technologies include cookies, flash cookies, and analytic cookies.
Main Purposes of Using Cookies
• Improving the services offered to you by increasing the functionality and performance of the website,
• Enhancing the website and introducing new features through the website and personalizing the offered features according to your preferences,
• Obtaining certain statistical data required for more effective use of the website,
• Collecting information about your browsing and usage preferences specific to the website you visit,
• Fulfilling legal and contractual obligations— particularly those arising from Law No. 5651 on the Regulation of Broadcasts on the Internet and Combating Crimes Committed Through These Broadcasts and the Regulation on the Procedures and Principles Regarding the Regulation of Internet Broadcasts— which requires us to obtain personal data such as your IP address.
What Types of Your Data Do We Process Through Cookies?
We use cookies for the following purposes:
• Facilitating the use of the websites of İBB’s Subsidiary Companies and better customizing the websites and our products in line with your interests and needs;
• Remembering your browsing and usage preferences during your visit to the websites of İBB’s Subsidiary Companies;
• Ensuring that certain features and functions of the websites of İBB’s Subsidiary Companies operate properly;
• Collecting general—non-personal—information about how visitors use the websites of İBB’s Subsidiary Companies, such as the most clicked links, the most visited pages, and the number of displayed error messages; analyzing this information to make faulty pages functional, improve our website, and remove or enhance unpopular pages;
• Ensuring that the data we collect through cookies is not used to identify you, create a personalized profile of you, or track your activities on websites outside our site.
The cookies placed on your computer or the information obtained may be used for statistical analysis or security measures. None of your personal data is collected through cookies.
Cookies are not used for purposes other than those specified in this Policy, and all related processes are carried out in accordance with Law No. 6698 on the Protection of Personal Data.
Cookie Categories
Cookies can be classified in various ways:
| Type of Cookie | Description |
|---|---|
| Session Cookies | These cookies are used to separate the user’s visit into sessions and do not collect data from the user. They are deleted when the user closes the web page or remains inactive for a certain period. |
| Persistent Cookies | These cookies remain stored in your browser and remain valid until deleted by you or until their expiration date. |
| Necessary Cookies | These cookies are essential for the proper functioning of the Website. They are required for managing the system and preventing fraudulent transactions; if blocked, the Website will not operate. |
| Functional and Analytical Cookies | These cookies may contain your personal data due to their nature and are used for purposes such as remembering your preferences, ensuring effective use of the site, optimizing the site to meet your requests, and collecting data about how you use the site. For example, cookies that store your preferred display language are functional cookies. Analytical cookies enable the production of analytic results such as the number of visitors, pages viewed, visit times, and scrolling movements. |
| Tracking Cookies | Tracking cookies are first-party and third-party cookies created during your visit to our site and domains belonging to third parties. These cookies make it possible to track and match your click and visit history across different domains. They are used for recognizing users, profiling, targeting advertising and marketing activities, and customizing content. These cookies will not be used to identify you or make decisions specific to you. |
How Can You Control Cookies?
You can control or delete cookies as you wish. You may delete existing cookies on your computer and prevent cookies from being stored/placed in most internet browsers. However, please note that if you delete cookies and prevent future cookies from being downloaded to your computer, you may not be able to access some of our features.
Most internet browsers allow you to:
• View and delete stored cookies,
• Block third-party cookies,
• Block cookies from specific websites,
• Block all cookies,
• Delete all cookies when you close your browser.
Below are instructions on how to disable cookies in various internet browsers:
Internet Explorer
-
Open the desktop and tap or click the Internet Explorer icon on the taskbar.
-
Tap or click the Tools button and then Internet options.
-
Tap or click the Privacy tab, then under Settings, move the slider up to block all cookies, and tap or click OK.
Google Chrome
-
Open Chrome on your computer.
-
Click More (three dots) at the top right, then click Settings.
-
At the bottom, click Advanced.
-
Under “Privacy and security,” click Site settings.
-
Click Cookies.
-
Under “All cookies and site data,” search for the website's name.
-
Click the Remove icon to the right of the site.
Mozilla Firefox
-
Click the Firefox Menu button and select Options.
-
Select the Privacy & Security panel and go to the History section.
-
Change Firefox to “Use custom settings for history.”
-
Click “Show Cookies…”; the Cookies window will appear.
-
In the Search field, type the name of the site whose cookies you want to delete. The matching cookies will be displayed.
